We are not only selling good items, but also selling with excellent after-sale service and a strong sense of responsibility. We will always try our best to find you a satisfactory solution if any problem takes place!
- Warranty & Guarantee
- Shipping & Payment
- About Us
2. A Merchandise Authorization Number (RMA#) is required for all need returned packages(After we have a fully communication). Please contact us to get an “”RMA”” number before you ship your items back to us. Items returned without an “”RMA”” number would be ignored or delayed in processing. Returns/Exchanges will not be accepted unless authorization has been issued by our customer service.
3. If you receive an item other than the item you purchased,contact us via ebay message within 30 days and return the item for the correct one.
4. If you receive an item DOA (damage on arrival) or a defects products under warranty period, please contact our customer service via EBay Message. A replacement or refund will be offered after we have a fully communication. No need refurn the original one for low-valued items. And you should return the valued original product before a replacement or refund.
5. All NON-Seller Mistake returns for refund are subject to % re-stocking fee and buyer should pay for the return shipping fee and handle fee.(For example,you brought wrong item or cancelled order after item was shipped).
6. All return products should be in original package with all accessories included.
7. Refunds will be given via paypal only.
To prove it we offer a FREE TWO-MONTH limited warranty. Please read the following important details regarding the Warranty Policy.
1.We warrants all products to be free from defects in material or workmanship for two month from date of purchase.
2.We fully guarantee customers an exchange or refund within 14 business days if item DOA (damage on arrival).
3.Warranty excludes normal product lifetime wear-out, wear and tear or abuse.
4.Warranty does not apply to conditions resulting from misuse, abuse, negligence, accident, improper application, improper installation or alteration.
5.For malfunction products under warranty period, please contact our customer service via EBay Message.
2. All orders delivered to California (CA) are charged the applicable sales tax.
3.We only ship to paypal confirmed address. Pleas message us if recipient address changes needed before we fullfill the order. Please inform us before 11:00 PM PST in the same day.
4.We ship all orders in one business day from California via USPS or UPS.( No service on Sundays and public holidays).
5.racking information will be updated via email and estimated time of delivery is determined by the shipping address and chosen shipping method.
6. Delivery time within the U.S. is usually just 3 to 5 business days, however in rare cases it could take 5 to 7 business days!
7. Sorry, no local pickups available.
2. If you are happy with your purchase, We appreciate you will take a moment to leave of Detailed Seller Ratings and POSITIVE Feedback for us upon receipt of your item.
3.Positive feedback will be left automatically to customers when your payment is cleared. Please work with us if you have a problem before leaving us negative feedback.
iMeshbean® is a registered trademark in the USA, Europe and China. We have proudly designed our own products and successfully created our own brands in the industries. In order to provide the peaceful shopping experience,our dedicated customer service teams can response to all the requests within 24 hours. All the returns and exchanges will be processed within 3 days.Being our customer is a wise choice!
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